FAQs

Frequently Asked Questions (FAQs) :

  1. What sizes are available for the blank hoodie set? Our blank hoodie set is available in sizes ranging from XS to XXL. Please refer to our size chart for detailed measurements.

  2. What materials are used in your hoodies and pants? Our hoodies and pants are made from a high-quality blend of cotton and polyester, ensuring comfort, durability, and a sleek appearance.

  3. How do I care for my UNFCLO hoodie and pants? We recommend machine washing in cold water with similar colors and tumble drying on low. Avoid using bleach or fabric softeners to maintain the fabric’s integrity.

  4. Do you offer international shipping? Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location.

  5. What is your return policy? We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the items are unworn and in their original condition.

  6. How can I track my order? Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website.

  7. Can I change or cancel my order after it has been placed? If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once the order has been processed.

  8. Do you offer any discounts or promotions? Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.

  9. Are your products ethically made? Yes, we are committed to ethical manufacturing practices. Our products are made in factories that adhere to fair labor standards and environmentally friendly practices.

  10. What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

  11. Can I purchase a gift card? Yes, we offer digital gift cards that can be purchased on our website and used towards any item in our store.

  12. How do I contact customer service? You can contact our customer service team via email at support@unfclo.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

  13. Do you have a physical store location? Currently, we are an online-only store. However, we participate in pop-up events and markets. Follow us on social media to stay updated on our upcoming events.

  14. Can I customize my hoodie or pants? At this time, we do not offer customization services for our hoodies and pants. We hope to provide this option in the future.

  15. What makes UNFCLO different from other clothing brands? UNFCLO focuses on creating sleek, minimalist designs that emphasize comfort, simplicity, and versatility. Our high-quality materials and ethical manufacturing practices set us apart in the fashion industry.